Whether you need a quote, want to talk strategy, or just have a quick question — we’d love to hear from you.
We respond to every message within one business day.
Where we work
We serve clients across New York City, New York State, New Jersey, and the surrounding Tri-State area on-site — and across the United States and internationally via secure remote support.
No travel costs. No time-zone friction. Wherever you are, we’re already there.
Direct contact
Phone: (718) 853-0017
Email:
General: info@brooklynitsolution.com
Support: support@brooklynitsolution.com
Software: software@brooklynitsolution.com
Billing: billing@brooklynitsolution.com
Need help right now?
If you’re an existing client, we use Microsoft Quick Assist — built right into Windows, no install required.
On Windows 11:
1. Press Ctrl + Win + Q
2. Click “Get help”
3. Call us at (718) 853-0017 for your 6-digit code
4. Enter the code to connect
On Windows 10:
1. Start → search “Quick Assist”
2. Click “Get assistance”
3. Call us for your code
4. Enter the code
For Mac or Linux, call us — we’ll send a one-time secure link.