Where we work
We serve clients across New York City, New York State, New Jersey, and the surrounding Tri-State area on-site — and across the United States and internationally via secure remote support.
No travel costs. No time-zone friction. Wherever you are, we're already there.
Direct contact
Phone: (718) 853-0017
Email:
General: info@brooklynitsolution.com
Support: support@brooklynitsolution.com
Software: software@brooklynitsolution.com
Billing: billing@brooklynitsolution.com
Need help right now?
If you're an existing client, we use Microsoft Quick Assist — built right into Windows, no install required.
On Windows 11:
1. Press Ctrl + Win + Q
2. Click "Get help"
3. Call us at (718) 853-0017 for your 6-digit code
4. Enter the code to connect
On Windows 10:
1. Start → search "Quick Assist"
2. Click "Get assistance"
3. Call us for your code
4. Enter the code
For Mac or Linux, call us — we'll send a one-time secure link.