How a NYC clinic grew from 10 computers to a modern, AI-enabled multi-site practice — with us at every step.

Twenty years of partnership, three locations, full HIPAA compliance, and now AI-powered workflows.

The challenge

The clinic came to us as a referral from another satisfied client. They had one location, ten computers, one server, one WAN connection — and big plans to grow. They needed a technology partner who could scale with them, build HIPAA-compliant infrastructure from the ground up, integrate lab and clinic and billing software, and stay ahead of evolving compliance requirements.

Our approach — three eras of partnership

Era 1: Foundation (early years) — Built out a HIPAA-compliant WAN, deployed reliable workstations and servers, integrated their lab software with clinical and billing systems.

Era 2: Scale (growth phase) — Extended infrastructure across three locations with multi-location VPN, redundant WAN connections, centralized backup, and tightened security.

Era 3: Modernization (today) — Migrated to cloud-first posture: Microsoft 365 + Azure backbone, modern EHR integration, layered cybersecurity, and AI-powered workflows automating repetitive admin work.

What we deliver, today

• Cloud infrastructure — Microsoft 365 + Azure backbone, integrated with EHR and lab systems
• HIPAA compliance posture — documented controls, ongoing risk assessments, audit-ready
• Multi-site networking — three locations connected with redundant WAN, secure VPN, real-time failover
• Cybersecurity — endpoint protection, MFA, email security, dark web monitoring, staff phishing training
• AI-assisted workflows — automation for intake forms, document processing, scheduling, internal knowledge lookup
• Backup and disaster recovery — multi-tier backups, tested regularly
• 24/7 helpdesk — because patient care doesn’t stop at 5 PM

The result

What started as one office and ten computers is now a thriving three-location practice with 75+ workstations, full HIPAA compliance, modern cybersecurity, cloud-based collaboration, and AI helping their team work smarter every day.